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BSB Electrical Services Ltd
Hiring through Carey & Carey Consulting
Operations Manager
Full-time
On-site
in
Ash
Who we are looking for
We're seeking an ambitious and strong Operations Manager to lead our diverse teams, drive efficiency across the business, and play a pivotal role in our continued growth within high-specification electrical and data installations. As our Operations Manager, you will be the central figure connecting our commercial, office, and site teams, reporting directly to the Managing Director. Your remit will focus on providing leadership and development to our staff, optimising the daily running of projects and site operations, overseeing resource allocation, and strategically managing our inventory processes. You will be instrumental in identifying and implementing systems and process improvements, ensuring regulatory compliance, and nurturing key relationships with suppliers and contractors. This role demands a proactive, hands-on leader capable of balancing administrative coordination with effective on-site guidance, driving operational excellence and significantly contributing to our success.
Salary (yearly)
£60K - £75K
Required Experience
Proven experience in daily operational management within an electrical contracting company, or an engineering, manufacturing industrial, or technical services company that is directly relevant and comparable to the electrical contracting industry.
Demonstrable ability to lead and manage diverse teams, including site staff, office administration, and stores personnel.
Strong understanding and practical application of health and safety requirements (RAMS, H&S policies) and regulatory compliance.
Track record of identifying and implementing operational process improvements and effectively implementing and utilising digital tools.
Full UK driving license.
Nice to Have
Experience working within an SME environment with a hands-on leadership approach.
Health & Safety qualifications (e.g., IOSH Managing Safely, NEBOSH General Certificate).
Competence in data analysis and reporting to drive informed decision-making.
Excellent communication and interpersonal skills for internal and external stakeholder management.
Ability to thrive under pressure, prioritise, and balance administrative and site-based oversight.
Additional training in project management, compliance, or leadership and advantage.
Proficiency in Office 365.
Key Responsibilities
The Operations Manager is responsible for leading and coordinating all operational functions across office and site activities. The role ensures that teams, systems, stock, compliance, and workflows run efficiently, safely, and in line with company standards. The Operations Manager supports the Managing Director and acts as the central link between commercial, office, and site teams.
Leadership and Team Management
· Manage office staff, stores coordinator, site supervisor, electricians, apprentices, and contractors.
· Allocate tasks, monitor performance, and provide coaching, feedback, and development opportunities.
· Ensure clear and consistent communication between site and office teams.
· Office Administration Oversight.
· Supervise administrative functions including finance support, health and safety compliance, and general office duties.
· Maintain efficient systems for document management, reporting, and compliance.
· Ensure timely and accurate flow of information across departments.
Project & Resource Planning
· Ensure materials and parts are available for project schedules.
· Align resource planning with operational requirements in collaboration with the MD and site teams.
· Monitor delivery timelines and resolve supply chain issues.
Site Operations Management
· Oversee day‑to‑day site operations through supervisors and teams.
· Conduct nationwide site visits to oversee teams, ensure project compliance, and maintain high operational standards.
· Ensure health and safety compliance and company standards are consistently upheld on all sites.
· Monitor quality and productivity, addressing issues proactively.
Systems and Process Improvement
· Maintain and improve operational processes for efficiency, accuracy, and communication.
· Ensure digital tools such as stock systems and planning software are used effectively.
· Identify gaps in systems and introduce best‑practice improvements.
Stores and Inventory Oversight
· Oversee the Stores Coordinator to ensure accurate stock records and efficient stores operations.
· Monitor inventory levels, procurement processes, and reconciliation to optimize availability and minimize waste.
· Collaborate on implementing best practices for stock management and process improvements.
Reporting and Compliance
· Prepare operational reports on stock, workforce utilisation, and project progress for the MD.
· Ensure the business meets all regulatory requirements across office and site operations.
· Support audits, inspections, and regulatory reviews as required.
Supplier and Contractor Coordination
· Manage relationships with suppliers and outsourced service providers.
· Negotiate contracts and monitor service delivery.
· Ensure all contractors meet compliance and quality expectations.
Financial and HR Coordination
· Liaise with finance and HR partners to ensure accurate delivery of payroll, invoicing, expenses, and personnel processes.
· Oversee onboarding, personnel records, training and HR compliance.
Health and Safety Oversight
· Ensure implementation of health and safety policies in collaboration with the H&S lead.
· Maintain training records, risk assessments, and compliance documentation.
· Oversee equipment and certification requirements.
Outsourced Service Partner Management
· Act as the main point of contact for outsourced support such as finance, HR, and IT.
· Negotiate and manage service agreements to ensure business needs are met.
· Monitor performance against service level expectations.
Project & Resource Planning
· Ensure materials and parts are available for project schedules.
· Align resource planning with operational requirements in collaboration with the MD and site teams.
· Monitor delivery timelines and resolve supply chain issues.
Office location
Ash, England, GB
Beechcroft Farm Industries, Chapel Wood Rd, Ash, New Ash Green, Sevenoaks TN15 7HX, UK
About Us
BSB Electrical Services Ltd is a specialist electrical and data installation contractor based in Sevenoaks, Kent. We deliver a wide range of high-specification electrical installations from full LV substations, Warehouse lighting and power, workplace EV chargers to PLC controlled electrical control panels for high speed production lines. Our portfolio extends to large scale Fibre optic and data installations, Operational CCTV systems among many other various maintenance and installation services.
Our portfolio of world-class clients, including global brands such as Coca-Cola, Princes foods as well as specialist machine manufacturers and solution providers Krones AG, System Logistics GmbH, KHS GmbH . We are a focused, expert team with a strong reputation for high quality and reliability — and we are growing.
This is a newly created Operations Manager role that sits at the heart of our business. You will report directly to the Managing Director and will be the central link between our commercial, office, and site teams across the UK.
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